We want you to be 100% happy with your Nestera products. If, for any reason, you are not completely satisfied with your order, we offer a no-quibble, 30-day returns policy. Just like delivery, Nestera returns are also free.

We want you to be 100% happy with your Nestera products.If, for&#xA0;any reason, you are not completely satisfied with your order, we offer a no-quibble, 30-day returns policy.Just like delivery, Nestera returns are also free.

Can I return something?

Simply email us at support@nestera.eco to arrange your return.

Simply email us at support@nestera.eco to arrange your return.

How do I return something?

Your refund or replacement will be issued as soon as we receive your item/s. Refunds will be made within 48 hours of receipt of the item/s back to your original payment method. Please allow up to 3 working days for the refund to appear on your bank s

<main id="isPasted" tabindex="-1"><div data-faq="block-returns">Your refund or replacement will be issued as soon as we receive your item/s. Refunds will be made within 48 hours of receipt of the item/s back to your original payment method. Please allow up to 3 working days for the refund to appear on your bank statement.</div></main>

When will I receive my refund or replacement?

Feel free to chat with us if you have any question.

Feel free to send us a message if you have any question.

Nestera US

Returns

How to register my warranty or do a warranty claim?

Support & Warranty

Are Nestera chicken coops fox-proof?

Are Nestera chicken coops red mite-proof?

Do Nestera chicken coops get cold in winter and/or hot in the summer?

How many feathery residents can live in a Nestera chicken coop?

Can I install an automatic door opener on a Nestera coop?

How long does it take to assemble a Nestera chicken coop?

What type of chicken coop is best for me?

How Does Our Recycled Plastic Cope in Summer?

How does the black color of the coop affect the temperature inside it?

Do the coops hold up in strong winds?

Are the coops insulated?

Can I put a heating lamp inside the coop?

How do the coops cope with condensation?

Are Droppings Trays Sold Seperately?

Chicken Coops

Will the Run fit my coop?

What size Run should I get for my chickens?

What are the dimensions of the Run and Run Extension?

Where is the door located on the Run and/or Run Extension?

How big is the door on the Run’s end panel?

Can I move my Coop with the Run attached?

Can I extend my coop’s Run further than 3 metres?

Can I leave the Run outside all year?

Can chicks be kept in the Run?

Can predators dig around the 2m Run?

Run & Run Extension

How do I save my video footage?

How many cameras can I add to my app?

What’s the maximum length of recording time?

What are the WiFi requirements?

Will the camera work without WiFi?

Why isn’t the WiFi name appearing when I connect to the WiFi?

Does the camera display a red light when night vision is activated?

How far can the WiFi Camera be placed from my router?

Why isn't my WiFi Camera working properly?

Coop WiFi Camera

How is the Nestera Automatic Door Opener powered?

Why does the LCD display not remain illuminated?

My Automatic Door Opener is set up correctly but it’s not working...

Why isn’t the light sensor working on my automatic door opener?

How long is the cord on the Automatic Door Opener?

How can I determine when the Automatic Door Opener should open/close using the light sensor?

What is the warranty for the Automatic Door Opener?

My Automatic Door Opener Has An E4 Error! Help!

My Door Opener Is Not Working As Well In The Winter!

Automatic Door Opener

Can I keep chickens in a residential or built-up area?

How much space do I need to keep chickens?

Can I keep chickens on my allotment?

Are chickens noisy?

Do chickens get on with children?

Is keeping chickens time-consuming?

What is the best chicken coop for beginners?

What is the healthiest chicken coop?

What are the downsides of a chicken coop?

What is the best material for inside a chicken coop?

How many nesting boxes do I need for 6 chickens?

What is the best bedding for a chicken coop?

How many chickens should you have in one coop?

What is the best number of chickens to start with?

How do I keep my coop warm in the winter?

How cold is too cold for chickens?

How do you know if chickens are too cold?

Do chicken coops need four walls?

Can ducks and chickens be kept in the same coop?

Keeping Chickens

What is the range of WiFi signal for the bird box camera?

I have connected my camera and have sound but no image...

How do I pair my bird box camera with my phone?

Are Nestera camera kits simple to set up and use?

Why is my solar panel not providing any power to the battery camera?

Why is my Nestera camera showing a black and white image during the day?

When's the best time of year to put up a Nestera bird box?

How do I clean my Nestera bird box?

Is it normal for some of the eggs in the nest to not hatch or for some chicks to die?